About Human Communications


Human Communications is a consulting firm, founded by James Rafferty, which advises clients on emerging telecommunications technologies and helps them to plan, design and implement highly competitive products and services and create innovative marketing content. The firm specializes in Voice over IP, WebRTC, Voice over LTE and facsimile communications technology.  It helps clients with the integration of emerging messaging, multimedia and network technologies, including the Internet and wireless networks. 

In addition to consulting services, HC was the publisher of the well known fax and Internet standards newsletter, Human Communications Digest and a report-oriented publication, Human Communications Standards Update. The firm also conducts public and private executive briefings on the business and technical aspects of telecommunications technology and standards.   Human Communications co-developed courses on Group 3 fax technology and Internet Fax in a joint venture with fax testing leader Genoa Technology (now QualityLogic).

Effective December 16. 1999, Human Communications founder and President James Rafferty joined Brooktrout Technology and suspended active operations of Human Communications LLC.     During the 13 years which followed, James drove product strategy in Voice over IP products for Brooktrout and the successor companies Cantata and Dialogic in a series of product management roles of increasing responsibility. James left Dialogic at the end of June, 2013 and consulted for various clients in areas such as technology market analysis and in the development of sales enablement tools for new products. James re-joined Dialogic from late 2014 to early 2018 and provided product leadership in several important areas as reviewed in his bio. He is now independent again as reviewed in his Communications Advisor blog and is open to new assignments for consulting, full-time or part-time work.     

For further information about the variety of publications and services provided by Human Communications, please consult our pages on:

For examples of our wide ranging activities on behalf of clients within standards bodies and industry associations, please see our pages on:


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Last modified: January 29, 2018