Services For Computer Facsimile Companies


Fax communications technology that gives your company the competitive edge!

For computer facsimile companies, Human Communications (HC) offers consulting, product planning, engineering and information services to help you develop and market highly competitive computer fax products that are closely attuned to human and business needs. We specialize in facsimile and the integration of related technologies which may include voice, electronic mail, imaging and multi-media. We are active participants in fax standards activities and can advise you on how to build market strategies and products which proactively anticipate the impact of evolving standards on your business.

Focus on Your Needs

Our business is built on a close working relationship with our clients. First, we will take the time to learn it takes to understand your business and offer you an objective needs assessment. Then, we can help you in the product planning, development and introduction of products based upon your specific needs.

Areas of Specialty

Select Which Services You Need

Specific services that HC can provide include strategic planning, market and new technology studies, feature specification, project management, systems and software engineering, and product introduction management. We can also be a resource for the development of strategic alliances with other companies in the telecommunications, messaging and software industries. HC also offers information services which include a quarterly fax standards newsletter and seminars on topics such as Groiup 3 Fax Technology and Internet Fax which can be customized to meet your unique requirements.

Potential Applications for Your Business

The fast pace of change in telecommunications and messaging provides market opportunities for those companies which can produce the right mix of highly competitive products that meet customer needs. Human Communications can help your company to quickly develop and bring to market enhanced software products which can provide the competitive edge. Here are examples of the kinds of projects where HC can help you:

Fax Product Planning and Engineering

We can help you plan and develop fax products drawing upon over twelve years experience in developing and marketing computer fax system and software products. We understand the latest trends in the U.S. fax marketplace and can help you to assess new technologies and market opportunities and choose which ones fit your business. We also offer advice on user interfaces, feature specification and software architectures, and can provide fax systems, test plan, and protocol engineering expertise that supplements your in-house product development team. We have an extensive network of contacts among fax and computer fax vendors and can help you develop strategic relationships that support your business strategy.

Internet Fax

The rapid growth of the Internet and IP technologies is changing the way that organizations communicate. Facsimile communication over the Internet is a value added enhancement that all computer fax vendors should be exploring. At HC, we have played a leadership role in developing the standards and technology for the store and forward and real time modes of Internet fax. We can help you assess how the market opportunities for Internet fax and provide expert advice on feature specifications and other product planning issues. We can also help you in the integration of fax and World Wide Web technologies.

Fax and Internet Standards

We are active participants in the Internet Engineering Task Force, the TR-29 US fax standards committee and in the international ITU-T Study Group 8 fax standards group. We can represent your company at standards meetings or provide information via meeting reports and conference calls. We have a strong understanding of standards trends and can keep you informed on trends which could have an impact on your business. We can also consult with you on putting together a market strategy and product line which take full advantage of changing industry standards.

Integrated Messaging

Technologies such as fax, electronic mail, voice processing and multi-media are rapidly converging and can be integrated to produce more robust messaging services on traditional telephone and IP or wireless networks. We can keep you current on the latest technical and standards trends in messaging and real time communications. We will help you to identify and develop the mix of technologies which can give your products the competitive edge and help your bottom line.

IP Telephony

There is a major trend among carriers and Internet Service Providers toward migrating traditional telephone based services such as voice and fax over to IP networks. HC has been an active participant in the development of standards for Computer and IP Telephony and can help your company to assess the impact of this trend on your company's business and product strategies. We can also help you leverage your existing areas of strategic excellence to explore new opportunities in this emerging marketplace.

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Copyright 1997 Human Communications
Last modified: May 08, 1999