Telecom is an example of an industry that has created national and international standards for communications in ways that benefit companies large and small. As a consultant, I’ve frequently advised companies about specific standards and how they can be aligned with business strategies. Let’s consider an example. During the last 15 years, facsimile communications has…
In the late 1990s, the Internet and the World Wide Web created massive technical disruption for the worlds of document communications and messaging. Now, nearly twenty years later, business communications looks much different than it did going into the Millennium and once major businesses such as the marketing of enterprise fax machines are deep into…
I’ll be speaking next week at the SIPNOC conference in Herndon, Virginia. SIPNOC is sponsored by the SIP Forum and covers a wide variety of topics related to SIP — the Session Initiation Protocol — with a particular focus on the needs of service providers. It runs from June 9 – 12. WebRTC continues to…
The recent controversy regarding NSA tracking of phone conversations has elevated concerns about security and privacy for business communications. Enterprises generally want to keep their communications private. Use of techniques such as private networks, firewalls and secured tunnels can help to protect internal communication from eavesdroppers, but there are also many exchanges which entail communication…
