We live in a world where communication solutions can be hardware-based, run in a virtual machine on a local server or be situated in the Cloud. The paradigm for communications solutions has been shifting from hardware to software to virtualization as I’ve discussed in my recent posts. Once a solution is virtual, in principle, customers…
A number of years back, my product team engaged with a Tier 1 solution provider. They wanted to use our IMG media gateway as part of their solution, but with a condition. They had limited rack space, so they wanted to use an existing server to manage our device. Up until then, we required customers…
In my last few posts, I’ve described several factors which have encouraged communications solution providers to transition away from hardware and focus on software-based application solutions. Let’s consider two companies and how they adjusted the path of their technical and business models to address these directions. Avaya is an example of a company whose solutions…
This post is about a critical technical development in the history of Voice over IP which had a wide-reaching impact on the development of voice and related communications solutions. I’m referring to IP media, which was introduced early in the 2000s and has been ramping up every since. In my last two posts, we discussed…
