Telecom is an example of an industry that has created national and international standards for communications in ways that benefit companies large and small. As a consultant, I’ve frequently advised companies about specific standards and how they can be aligned with business strategies. Let’s consider an example. During the last 15 years, facsimile communications has…
In the late Nineties, the Telecom business was dominated by big companies who had built their phone network over many years using switching technology. But a massive storm was on the horizon as the same IP technology which helped revolutionize commerce on the world wide web started to be applied to phone-based voice communications. Early…
In my last few posts, I’ve described several factors which have encouraged communications solution providers to transition away from hardware and focus on software-based application solutions. Let’s consider two companies and how they adjusted the path of their technical and business models to address these directions. Avaya is an example of a company whose solutions…
This post is about a critical technical development in the history of Voice over IP which had a wide-reaching impact on the development of voice and related communications solutions. I’m referring to IP media, which was introduced early in the 2000s and has been ramping up every since. In my last two posts, we discussed…
This is the latest in a series of posts on how voice development has been moving from hardware to software centered models. In my last post, we reviewed the classic approach to developing voice-centered solutions, which typically utilized voice boards. In this post, I’ll review how media gateways helped change the model. In the classic…
I’ll be speaking next week at the SIPNOC conference in Herndon, Virginia. SIPNOC is sponsored by the SIP Forum and covers a wide variety of topics related to SIP — the Session Initiation Protocol — with a particular focus on the needs of service providers. It runs from June 9 – 12. WebRTC continues to…
WebRTC offers an intriguing mix of web-based access and real-time communications. Part of the excitement has been due to the aggressive approach which has been taken by browser companies such as Google and Mozilla in adding WebRTC to recent versions of their production browsers. As a result, any user of these browsers could potentially be…
