Leveraging Industry Standards for Success – A Case Study

Telecom is an example of an industry that has created national and international standards for communications in ways that benefit companies large and small. As a consultant, I’ve frequently advised companies about specific standards and how they can be aligned with business strategies. Let’s consider an example. During the last 15 years, facsimile communications has…

What can the Internet of Things Market Learn from Telecom?

The Internet of Things is widely perceived as a hot market and has the usual hockey stick projections of massive growth laid out by market researchers such as Gartner and IHS Markit.  In this post, I’d like to consider one broad slice of the IoT market, the Industrial Internet of Things (aka IIoT), which applies…

A Tale of Business Disruption in Document Communications

In the middle of the 1990s, the Internet and its associated IP protocols were like a huge wave that was off the shore of the business world, but poised to come in and cause massive disruption. At that time, I ran a consulting business for telecom clients (Human Communications) and was active on several fronts…

Impact of Media Gateways on Voice Solutions

This is the latest in a series of posts on how voice development has been moving from hardware to software centered models. In my last post, we reviewed the classic approach to developing voice-centered solutions, which typically utilized voice boards. In this post, I’ll review how media gateways helped change the model. In the classic…

Voice Development Models: A Journey Begins

During the past three years, I had product management responsibilities for products which covered the spectrum from hardware-centered to software-centered development.  In telecom, there’s been an evolution in development models as solution providers have taken a series of steps to gradually move away from hardware.  However, like many technical trends, there is a long tail…