How IP Media Changed the Voice Business

This post is about a critical technical development in the history of Voice over IP which had a wide-reaching impact on the development of voice and related communications solutions. I’m referring to IP media, which was introduced early in the 2000s and has been ramping up every since. In my last two posts, we discussed…

Impact of Media Gateways on Voice Solutions

This is the latest in a series of posts on how voice development has been moving from hardware to software centered models. In my last post, we reviewed the classic approach to developing voice-centered solutions, which typically utilized voice boards. In this post, I’ll review how media gateways helped change the model. In the classic…

Voice Development Models: A Journey Begins

During the past three years, I had product management responsibilities for products which covered the spectrum from hardware-centered to software-centered development.  In telecom, there’s been an evolution in development models as solution providers have taken a series of steps to gradually move away from hardware.  However, like many technical trends, there is a long tail…

Refining the Product Vision

One advantage I gained when I went independent for over a year was to consider how to be an effective Product Management leader with a fresh perspective. As a Product Line Manager, it’s very easy to get caught up in the product, the enhancement of various features and dig deep into the technical aspects. All…